Privacy notice

When you submit a request, we use your information to confirm availability and respond with clear next steps. We keep it focused on supporting your booking request.

What we collect

To respond to your request, we may collect information such as:

  • Contact details (name, email, phone)
  • Request details (preferred date, traveler count, message)
  • Optional preferences (budget range, lodging needs, contact method)
  • Accessibility notes you choose to share for better guidance

How we use your information

We use your details to:

  • Check availability and confirm the right next step
  • Communicate about your request (including email confirmations when you opt in)
  • Provide customer support for timing and practical questions
  • Answer accessibility-related questions so expectations are aligned

Keeping it relevant

We aim to use request details only for the purpose of handling your inquiry and helping you plan. If you include optional preferences, we use them to respond more accurately.

Your choices

You can opt in to receive email updates related to your request. If you’d like your request details corrected or removed, send a message through the support desk and we’ll guide you.

Changes and contact

If you have questions about how your information is handled, reach out via the support desk. We’ll help you understand what’s needed for your request.